Developing yourself as an effective HR Practitioner Essay

Briefly summarise the CIPD Profession Map (i.e. the core professional areas, the specialist professional areas, the bands and behaviours) In this report I will summarise the CIPD Profession Map which is made up of Ten Professional areas, Eight Behaviours and Four Bands. The two core Professional Areas Insights, Strategy and Solutions – This area of the map concentrates on developing an understanding and prioritising the direction of the organisation. Leading HR – Shaping and driving themselves and other employees to deliver a valued service to the organisation. The Professional Areas are made up of Organisation Design – This area of the map concentrates on shaping the organisation structure to the business needs. Organisation Development – This area of the map concentrates on developing skills and training of all employees to build a strong team. Resourcing and talent planning – This area of the map concentrates on identifying and developing talent within the organisation, seeing where the need is for new talent within the organisation, making sure the survival of the business continues to grow. Learning and Development – This area of the map concentrates on developing employee’s knowledge and skill in all levels of the business. Performance and reward – This area of the map concentrates on recognising performance and experience of all employees by rewarding them. Employee Engagement – This area of the map concentrates on insuring employees engage with each other and their work at different levels through the organisation. Employee Relations – This area of the map concentrates on keeping accurate records, supporting employees at all levels and rewarding employees in performance. Service Delivery and Information – This area of the map concentrates on delivering accurate information to the customer within an agreed time frame within an agreed cost. Eight Behaviours Curious – New ideas wanting to update technology and training needs. Decisive Thinker – Being able to analyse information and identify solutions. Skilled Influencer – The ability to influence customers in the direction of organisation needs. Personally Credible – Delivers and builds HR expertise to add value to the organisation. Collaborative – Cooperation between departments making positive contribution to the organisation. Driven to Deliver – Being able to deliver a service on time within budget by prioritising agreed tasks and goals. Courage to Challenge – Being able to challenge by specking skilfully when confronted with challenging situations. Role Model – Respected by other employees by using integrity and tact being able to deliver a solid service. Encourages others to act in the same way. The Bands are made up of four levels – Starting at Band One – Entry Level. Focusing on being accurate and flexible on collecting and providing data to the customer. Band Two – Advisory Level. Leading and advising individuals and teams, understanding issues when they arise and resolving them quickly and professionally. Band Three – Consultant Level. Addressing and leading all HR challenges providing ideas and solutions, analysing risks. Band Four – Leadership Colleague / Coach. Coaching and leading, developing strategies and plans for the customer needs. Comment on the activates and knowledge specified within any 1 professional area, at either band 1 or band 2, identifying those you consider most essential to your own (or other identified ) HR/L&D Role. I will select one Band and one Professional area which I consider most essential to my current employment. Band 1 and Service Delivery and Information as the Professional Area. In my employment I have to have a clear idea of what the Line Managers and Senior Managers want me to deliver. As listed in Band 1, Listening to them and asking the right questions understanding their needs, getting a time frame on when they want it to be delivered is essential. Its gives me a clear picture of what information I have to collate using the technology provided this saving time when delivering the information to them. Keeping the channels of communication open is essential in case of delays or other customer complaints that arise. Activity 2 2.1 Understanding customer needs (including examples of 3 different customers and 1 need for each, and explain how you would prioritise conflicting needs) In this activity I have chosen three customers, Staff, Line Managers and Senior Managers with reference to my own role I will identify their needs and prioritise conflicting needs. Staff – Pay Queries If a member of staff comes to the HR Department with a Pay Query the HR Department must deal with the query within an allotted time. In the Company I work for this time is 48hrs from the time of receiving a pay query. The next step of the process is to talk to the Line Manager to identify where there might be a problem, if this is to do with hours. This will then be passed on to the Payroll department to be rectified, the member of staff will be notified by email or phone call of the progress of the query. If this cannot be resolved by theses means the employee and the line manager will be asked to come to a meeting to discuss the query. Not resolving pay issues in an agreed time frame, can lead to low moral within your employees and give a negative response to the HR Department. Line Managers – Performance At the Company I work for the HR Department is requested by the Line Managers to be responsible for monitoring performance of all employees and reporting back to them if an employee falls below the agreed target. This has to be done daily and weekly depending on what department the employee is from, to keep the continuity of production flowing and reducing problems later on. Without the HR Department doing this as requested by the Line Managers the quality and productivity could be dropped if this is not monitored. This is essential for the business to produce good quality produce for the external customer thus reducing customer complaints. The HR Department would have to prioritise this service. If an employee has been identified that has fallen below the set target, they will work alongside with the Line Manager and agree what course of action should be taken i.e. Would the employee benefit from more training and what type, bearing in mind this would be an extra cost (has a budget been put in place for retraining employees) has the  employee performance dropped due to other circumstance, this would all have to be investigated. The employee would then be invited to attend a meeting with their Line Manager and a member from the Hr Department to discuss this. Senior Managers – Labour and Budgets At the Company I work for the Senior Managers puts together a Labour and Budget plan at the beginning of the year, for the amount of staff they will need each month. This plan is then given to the HR Department to recruit the right amount of staff on budget within the agreed time frame. The HR Department would have to prioritise this plan if they did not it would have a detrimental effect on the business no employees no product no business. The conflicting needs of all the different customers at any one time would have to be prioritised in order, for example Senior Managers requesting information would normally come first over other customers. Line Managers would then come second leaving the Employee last, but is this right does this mean the employee is less regarded in the organisation. No this should not be the case no matter what position you are in. It’s about prioritising what needs to be done first, not what level you work at. This may mean extending your delivery time within an agreed time frame with other customers, keeping channels of communication open with them until you can deliver the service to them. 2.2 Effective communication (include examples of 3 different communication methods and the advantages and disadvantages of each) Daily / Weekly Meeting The advantage of having a daily or weekly meetings is that a manager from each department usually attends a meeting discussing what will be happening or if there have any problems that need to be aired with other colleagues. This keeps communication following. The disadvantage of this, is another colleague would have to cover the manager’s work, while doing their own. Putting pressure on themselves to deliver their own work. Also information may not get passed down to other workers or the information may get distorted causing problems later on. Skype The advantage of using Skype that you can conduct meetings or interviews  with other sites and conduct interviews this would save on travel costs. The disadvantage of using Skype is if you are in an area with a poor signal. Newsletter – Monthly Advantage – A monthly newsletter is a good way of communication to employee’s especially to the ones that don’t have a company email or attend a regular meetings on what is happening in other departments on different sites. At the company I work for our newsletter is divided up into four section on what is happening and what is going to happen this usually starts with Operations Directors talking about what’s happening on their sites. It then moves on to Hello’s & Goodbyes announcing who has left and who has joined the Company and what department and position they are in. As well an email being sent out about a new employee starting this gives other employees a chance to know new faces. A Birthday or Celebration section has also been added. The last section is about Who Are We getting to know an employee each month. These newsletter is attached to the payslips monthly. The disadvantage of printing individual newsletters is the Cost depending on how many employees you have this could be high, the alternative is to place this on a notice board for all employees to see. 2.3 Effective service delivery (include: delivering service on time, delivering service on budget, dealing with difficult customers, handling and resolving complaints. The way to build and maintain an effective service delivery fast and professional, is to have a set procedure in place of: Who does what Has a time frame been put in place to respond, are you in receipt of all information to deal with this Request / Complaint. If you receive a complaint are you appropriately trained to deal with difficult customers. Keep the channels of communication open to all customer needs by the ways of a Phone Call, Email or a Letter or invite them to a one to one meeting. This all helps to keep the customer informed and make them feel valued. Interview the customer, identify key bits of the complaint, do you need to interview anyone else. All these factors need to be addressed to avoid a lengthily drawn out process. Any delay could prevent the Company from having  a successful result. What is it going to cost, is it within the budget. The key is to keep the channel of communication open, inform customers straight away of changes that may affect them. If there is a complaint react straight away. Bibliography ACAS. Workplace relations the key to better UK productivity – Sir Brendan Barber. Available at: http://www.acas.org.uk/index.aspx?articleid=5169 Accessed (25 February 2015) ACAS. Top tips for better management. Available at: http://www.acas.org.uk/index.aspx?articleid=2966 Accessed (12 February 2015) CIPD. CIPD Profession Map. Available at: http://www.cipd.co.uk/cipd-hr-profession/profession-map/ Accessed (21 December 2014) Martin, M and Whiting, F (2013) Human Resource Practice. 6th Edition. London: Chartered Institute of Personal and Development.

Bulimia Essays - Eating Disorders, Psychiatric Diagnosis, RTT

Bulimia Essays - Eating Disorders, Psychiatric Diagnosis, RTT Bulimia Bulimia is an eating disorder marked by consumption of large quantities of food at one sitting, followed by induced vomiting of taking laxatives to get rid of the body food. It usually affects young women, especially adolescents, but is observed in older women and men also. People with bulimia are often obsessed with food and self gratification, and the disorder frequently accompanies Anorexia Nervosa. Such behavior stems from psychological difficulties involving a compulsive desire for perfection, poor self-image, and stressful familt relationships; depression is also common. Research in the late 1980's says that bulimia itselg, however, may be caused by impaired secretion of a hormone, chlecystokinin (CCK), that normally induces a feeling of fullness after a meal. Severe medical problems can result from bulimia nervosa, such as nutritional deficiencies and hormonal changes leading to menstrual irregularities. Where bulimia has been present for a long time, metabolic imbalance and heart disprders can occur. Treatment is most successful when medical therapy and psychotherapy are combined.

Reform after the Revolution essays

Reform after the Revolution essays Although the United States gained independence after the Revolution from Britain, it was not without issues that needed to be addressed in order to promote a better way of life for the people. With the approaching new age came reformers that wanted to ensure that various improvements would occur in their country in order to enhance their lives. To the people, the only way to get the problems recognized on a national level was to organize social movements. Reformers sought answers to the problems within the prison system and also for the insane. Efforts were made to take the punishment out of the prison and use rehabilitation instead. Religious reformers opposed alcohol since they believed alcohol had effects on the work force and the family. Another effort of reform was the Antimasonry movement. Since it excluded women, it was believed by the reformers to be threatening to the family by encouraging men to use alcohol while neglecting their families. Since the Masons were made up of prominent middle and upper class men, it was believed to be a secret fraternity with antirepublican views. This was a very short-lived political movement. Although these issues did not accomplish the goals of the reformers they paved the way for much larger issues such as slavery. In the 1830s, along with a small minority of white reformers, William Lloyd Garrisons morals drove him to demand immediate and complete emancipation (Norton 242) of slavery. Those who advocated immediate emancipation saw slavery as a moral issue, a sin on the American nation. Although not all reformers believed in the immediate discontinuance of slavery, others tended to favor the gradual approach. The American Colonization Society had the idea of gradual abolition along with the resettling of the former slaves in Africa. Garrison, considered an immediatist, had strong opinions about the methods that should be used to ...

6 Reasons to Graduate Early From College

6 Reasons to Graduate Early From College Graduating college early is not for everyone. Most students need the full four years, or even five, to complete their education. But for those who have amassed enough credits and have fulfilled their general education and major requirements, there are some reasons for finishing a semester or even a year early. Here are some of the reasons: Saving Money One of the biggest reasons for graduating in less than four years is to save the cost of tuition and housing. The cost of college can put a grave strain on a family’s finances or rack up future debt for the student. By graduating early a student can ease this economic burden and save tens of thousands of dollars. Getting to the Job Market Sooner In addition to saving on tuition, a student who graduates college early can begin earning early. Instead of spending tuition dollars in what would have been their senior year, early graduates can begin earning an income. Interviewing Off Season   In the fall of senior year, there is a big rush to the job market for students graduating in May and June. Students who finish college early and are ready for the job market in January  may find themselves competing in a less crowded field. Applying to Graduate or Professional School Students finishing their bachelors degrees early who plan to apply to graduate or professional school will have more time to prepare for their entrance exams and complete their applications and any interviews that the process requires. Get a Break Many colleges graduate their students in May or June. Full-time jobs for these students sometimes begin only a few weeks later. By graduating early, students give themselves time for a break, perhaps some travel or time with their families or potentially a useful internship. Once  students enter the job market they may have very little vacation time in their new position and graduating early may give them the last block of free time they will have for perhaps many years. Shorten a Very Long Road For students planning to go on to professional or graduate school, particularly medical school, there are many years of schooling ahead. Graduating early offers a break and chance to do something else for a period of time in what is a very long academic journey. Other Things to Keep in Mind These are all good reasons for graduating college early yet while explaining how their students can graduate early, Duke University offers an alternative view, â€Å"Bear in mind that your college years come at a special time in your life and are a rare opportunity for you to engage so freely and intensely in your development, intellectual and otherwise. Think twice before cutting your Duke career short. As an alternative to graduating early, even if you are eligible to do so, you might think about enriching your experience by taking a semester to travel or study abroad.† Sue Shellenbarger, in an article  about exploring early college graduation for the Wall Street Journal, explains that she regrets her decision to graduate in less than four years and explains, â€Å"I went through undergrad school in three and a half years, and I wish now I had done more extracurricular activities and had a little more fun. Our working lives are decades long, and I constantly tell my own two college students that their university days offer an opportunity for reflection and exploration. The one thing early graduates dont need to worry about missing? The graduation ceremony with their class, Most colleges (and any student considering an early graduation should check with their school) are delighted to have early graduates partake in all of the year-end graduation festivities.

Did Timothy Quill behave appropriately towards Diana What is the best Essay

Did Timothy Quill behave appropriately towards Diana What is the best argument to the conclusion that he did not Would it have been different if he had given - Essay Example The doomed person has a right to decide about her life and body. It is not exactly euthanasia, because she was not particularly helped by any one in the deed. No doubt, there were indirect guiding hands that assisted her through every step towards the unhappy end. With all the amazing advancement in the world of science and medicine, we still have been unable to stop the pain, helplessness and suffering. A large amount of money is being continuously spent by all nations on cancer research; but till now, it had been done in vain, while cancer still remains the most dreaded and horrifying disease of all. The unreasonable striking of the disease, intolerable agony it causes, the hopelessness of an impending death sentence and the ultimate cruelty of an unbearably painful end – cancer had remained the worst killer of modern times, which unfailingly makes the human beings realise the mortality of life. Diane, who had already gone through another form of cancer rather successfully, was not horrified beyond limits. She was angry at her unrelenting fate, sad that she had to decide on her own death; but once she accepted it as her destiny, she neither fought against it, nor wasted her remaining short time, crying over it. Her only demand was that she should be allowed to make her own decision, which she eventually did, with a slight, but not pronounced help from Timothy. Timothy was aware of the outcome of a natural end and he had witnessed the agony of his patients dying of cancer, in sheer helplessness and impotency. After discussing the matter again and again with Diane, whom he admired by the way, in which she fought her various battles, Timothy decided to stand by her. He was convinced that Diane not only has taken the easy way out, but also has chosen the best alternative under the circumstances. She hardly had any great choices. Timothy knew how difficult it is to take one†™s own life,

Management in a Globailsed world Assignment Example | Topics and Well Written Essays - 1250 words - 3

Management in a Globailsed world - Assignment Example Globalization in business results to free trades that create a way for economic growth by creating jobs brings the point of competition between companies which result to reduction in prices to cover a bigger market demand. Globalization opens up opportunities for poor countries that see through democracy and human rights. Globalization and democracy should go together to increase the global economy by promoting mutual trust and respect. The two power blocks will promote business for the involved countries. This will create an international market for consumers of different countries (Gore, 2013). Globalization in business gradually creates world’s power by promoting unity in the world by merging of political powers and common pool of decision making. By creating a common pool of decision making benefit the world as compared to compartmentalized power sectors. Globalization promotes interconnection and hence, benefits many countries to share information. With sharing of information, result to the sharing and borrowing of cultural activities between different countries (Gore, 2013). The purpose for global changes is to promote globalization through government and originations sharing of common financial interests in business. Globalization have resulted to social tolerance with people of different countries and therefore promoting world wide economy. Speeds in interconnection and sharing of information through internet are promoted by globalization (Gore, 2013). Differences exist between native countries and immigrants in relations to job openings and political illustration. Youth of marginal ethnic background encounter sidelining when participating in the job market. Furthermore, minority ethnic employees are under-embodied in economic and political domains. There is an wide-ranging records on the causes why people might be willing to work overseas. Core backgrounds encompasses an individual’s family and

MANAGING HUMAN CAPITAL Essay Example | Topics and Well Written Essays - 4000 words

MANAGING HUMAN CAPITAL - Essay Example This has been in terms of falling revenues and loss of crucial talent and problems in talent retention. The critical literature puts forth a direct relationship between the HR polices and organizational productivity. This is followed by the primary research which supplements the critical literature through primary findings. The findings reveal that Emirates HR policies and practices in the HR departments must be redesigned to cater to the immediate business needs of the organization. The redesigning must come in the form of changes in recruitment activities, change in compensation packages and aligning training modules with the aim of serving the business needs of Emirates. Introduction The project seeks to put forth the present human resource conditions in Emirates Airlines which is the largest airline operating in the Middle East flying over 2400 passengers in a week. The company’s are located around 111 numbers of cities across 62 nations in the world. It also operates thre e of the nonstop commercial flights from Dubai. This company has been chosen for the study as it is the fastest growing global airlines in the world and is known for the high quality of services that it provides to its customers (Emirates, 2011). Known for its advanced and improved human resource management practices the company has evolved as the being one of the most employee friendly organizations to work with. Not only does its HR practices aim to reduce costs and enable the development of learning and development, it also tries to facilitate employees’ growth and prospective in the organization. The most remarkable part of its human resource management practices is the way they are directed towards the attainment of the company’s goals and objectives (Emirates-a, 2011). The project tries to analyses the present human resource issues and challenges confronting the company. Based on the analysis it provides an action plan for the same. This is done by the developmen t of an outline plan for the company which would contribute to its growth in business as well. The literature review presents critical analysis of how HRM practices can affect and regulate the business development of organizations and add to its goodwill. It would be presented with reference to the examples of major organizations in the world. In this context special emphasis would be provided to the Michigan model and the Harvard’s model. To supplement the above critical analysis primary research would be conducted to bring about a relationship between the HR practices in organizations and the development of its businesses. Analysis of Company background and current challenges/issues they are facing With the growing number of international airlines across the world, the organization has been confronting with a problem of employee crunch and employee retention. It is felt that the company redesigns its recruitment strategies in order to attain a competitive position in terms of attracting and retaining talents. The study suggests that Emirates Airlines must seek to develop a dedicated recruitment services team within the various departments which would ensure the