Saturday, August 31, 2019

Evolutions vs Creationism

Creationism Vs Evolution Attention-getting opener: Tonight I am going to talk about Creationism Vs Evolution. Do you know that 800 million people have died in religion’s wars?. * Introduction 1. The  creation–evolution controversy  is a recurring dispute about the origins of the Earth, humanity, life, and the universe. 2. The creation-evolution controversy began in Europe and North America in the late 18th century when new interpretations of geology were demonstrated in the  fossil  geological sequence  prompted  early ideas of evolution. * PreviewIn this speech I’m going to talk to you about 3 important topics. 1. The Creation by the hand of God. 2. The origin of species and natural selection by Darwin. 3. A combined view of the creationism and evolution. * Transition 1 In the first place, let’s talk about the creation by the hand of God. The Creationism  is the  religious belief  that  life, the  Earth, and the  universe  are th e  creation  of a  supernatural  being. All made in the image and likeness of God and explains the facts based on the assumption of a supernatural, completed process. Transition 2 Also, I'll speak of Darwin's theory. The evolution by natural selection, it’s when more offspring are produced than can possibly survive. When members of a population die they are replaced by the progeny of parents that were better adapted to survive and reproduce in the environment in which natural selection took place. In other words, only the strongest will survive. * Transition 3 Lastly, I show you a combination between Creationism and Evolution.This is a theory that not too many people believe in it, because those who believe in the creationism, not believe in the evolution and vice versa. * Conclusion Given these facts, everyone is free to choose which theory is better for himself. Once the person has established his beliefs, should be respected and he should respect the others beliefs to avoid as many fights and wars as possible and live in a better place. * Memorable closing remarks If you wish to believe in creation or evolution, that is fine, but please don't judge other people just because they have a different belief than ours.

Friday, August 30, 2019

Education Is the Single Most Important Factor in the Development?

Issue: Education is the single most important factor in the development of a country? Do you agree? IMPORTANCE OF EDUCATION Today, having a good education is really important for people. So that, most people apply a lot of tecniques which help them their work and school. Education is the single most important factor in the development of a country. Countries need a lot of things for their future because educated people are good at many things, such as communication and also to know how to improve themselves. First of all ,being good at communicating which has some advantages for people is very urgent for today’s life .It brings people a lot of feasibility and success. For example, at work people get on well and behave eachother suitable. They find possibility and become successful . But if they don’t do these ,they can lose many things . In addition to this, they may be hopeless and destroy their future. For these reason, people can have a good communication thanks to o nly education . To sum up, having good education opens people new door in their work and give them many things for their life. Another issue in the development country is that people know how to advance themselves during their all lives.For instance, educated people improve themselves during their all lives. They learn many things and in the future when they face with some problems ,they know how to deal easily, because they read or saw previous anywhere these problems . As a result, improving themselves about a lot of things is very significant for people. In the light of the above-mentioned reasons ,a country cannot develop without the education which requires an essential communication and improving themselves . In my opinion ,the education includes the most things that advance to the country. FATMA SARI

A Critical Analysis on William Blake Essay

As romanticism flourished in Europe in the late eighteenth and early nineteenth century in European culture one of the figures that stood foremost was William Blake. A poet, an engraver-putting it simply, an artist, many have raised an eyebrow with his lifestyle and works. Being a lyric poet, a visionary and even a mystic at times people have come to doubt his state of mind, whether or not he truly was an artist or simply insane. Wordsworth, for example, commented that there â€Å"is no doubt that this poor man was mad, but there is something in his madness which interests me more than the sanity of Lord Byron and Walter Scott† and John Ruskin similarly felt that Blake’s work was â€Å"diseased and wild†, even if his mind was â€Å"great and wise(Dover,1998). Looking into Blake’s background, we find that he lived an impoverished life in what we could say, was almost absolute seclusion. His interest in outside ideas rested on being able to refute them. Blake’s seclusion was not simply limited to isolation from other beings, it was also an isolation of the mind; which has lead to many great works which differ in style. Blake’s writings have ranged from lyrical such as his Auguries of Innocence (Erdman and Bloom, 1965) as seen: To see a world in a grain of sand And heaven in a wild flower Hold infinity in the palm of your hand And eternity in an hour. through highly elaborate apocalyptic and visionary . He purposely wrote in the manner of the Hebrew prophets and apocalyptic writers. See more: how to write a critical analysis essay step by step He envisioned his works as expressions of prophecy, following in the footsteps (or, more precisely stepping into the shoes) of Elijah and Milton. In fact, he clearly believed himself to be the living embodiment of the spirit of Milton (Gastfield, 2007). On other occasions, Blake’s way of writing shifted to a highly speculative and paradoxical view which is very much evident in his The marriage of Heaven and Hell (Erdman and Bloom, 1965) where he writes: â€Å"If the doors of perception were cleansed everything would appear to man as it is, infinite. â€Å" This also particularly expressed his rebellion against the established values during this era. Blake accepted nothing and had a yearning so deep, for all that is intangible and unbounded to man under the dominion of God, matter, and reason (Kazin,1997). He was a man who had all the divergence of human existence in his hands, and he never forgot that it is the role of man to be able to find a solution for them. Although his contemporaries may have thought him as insane and having a diseased mind, William Blake was far ahead of his time being a visionary. A non conformist who embraced radical thinking, his works have influenced the lives of a great number of people, even being acclaimed by the underground movement. Having such great talent, and having so many ideas go through his mind, his works were merely an expression of the world that he lived in. A mind which privileged imagination over reason; and believed that ideal forms should be created not by which our eyes allow us to see but by that which our mind allows us to see. It is indeed only through the mind of a genius that such great works could be produced. REFERENCES Dover, Richard. â€Å"William Blake and English Poetry† Willaim Blake: A Helpfile 21October 1998 North East Wales Institute, K. 12 September 2007 Erdman, David and Bloom, Harold. The Complete Poetry and Prose of William Blake. Berkley: UC Press, 1965 Gastfield, Gail. â€Å"William Blake† The William Blake Page, 2007, The William Blake Page 12 September 2007 Kazin, Alfred. â€Å"AN INTRODUCTION TO WILLIAM BLAKE† 4 July 2007. Multi Media Library. 12 September 2007

Thursday, August 29, 2019

Car ignition system Assignment Example | Topics and Well Written Essays - 1000 words

Car ignition system - Assignment Example The coil consists of an iron core that is laminated, surrounded by two copper coils. The iron core does not create a closed loop on the windings, forming a magnetic circuit that is open, unlike in the case of transformers. The energy stored in the core magnetic field is then transferred to the spark plug. The primary core winding turns are of heavy wire and are relatively few. The secondary core winding are of smaller wire and consists of several thousands of turns. The wires are insulated by enamel and oiled paper since they carry very high voltages. The coil is normally inserted in a plastic case or a metal can with insulated terminals. Two types of coils are used in Volkswagens; the Black coil and the blue coil (Vidler & Knowles, 2003). The table below shows the comparison of the two types of coils. High tension lead wires are used to connect an ignition coil, a distributor and magneto to the spark plugs. Each of the leads contain a single wire since the current does not come back through the same path, but through the grounded engine connected to the negative terminal of the battery. A spark plug lead should have a resistance range of between 14 to 16Kohm/meter (Bolton, 2005). When the ignition switch is closed, current from the battery builds up inside the primary winding of the coil. However, the inductance of the coil prevents instant flow of current. The flow of current inside the coil produces a magnetic field around the core. Current must be allowed to flow long enough in order to store sufficient energy for the spark. Once sufficient energy is built, the contact breaker is opened, and since it is connected to a capacitor, the capacitor and the primary winding form a tuned circuit. The oscillation of the stored energy between the capacitor and the inductor of the coil initiates changing of magnetic field in the core of the coiling

Wednesday, August 28, 2019

OBLIGATIONS A Essay Example | Topics and Well Written Essays - 2000 words

OBLIGATIONS A - Essay Example re contractual relationship.3 In the milieu of lengthy negotiations between the contracting parties, it becomes difficult to establish whether the contract has been formed and the time when it becomes effective or the conditions under which it was formed.4 This document examines a case study involving a negotiation between Andalasia and Arundel PLC to determine whether their negotiations could be construed as offer and acceptance leading to a legal agreement. A contract must have an offer by from one party to the contract that must be accepted by the other party to signify mutual consent to form a legal agreement.5 Offer expresses the willingness of one party to enter into an agreement with another party under the terms specified in the offer and which the other party must accept outright. The offer must communicate their intention to the other party whose acceptance forms the basis of the legal relationship.6 The acceptance of an offer should not alter the terms of an offer a condition referred as â€Å"mirror image rule.†7 However, in case the party to whom the offer is made introduces new terms as the prerequisite for acceptance that will amount to counteroffer that is tantamount to rejection of the offer.8 As described in the principle of UNIDROIT, a contract can be established by an acceptance of an offer or conduct of the parties as long as they are sufficient to demonstrate agreement.9 The parties intending to form a contra ct must demonstrate their intentions to be legally bound before a contract is recognized as binding. In addition, there should be the consideration between the parties forming a contract though it needs not be adequate.10 Consideration could be anything of value exchanged between the parties or a detriment one party is likely to suffer due to the breach of conditions set in the agreement. There are other requirements the parties must satisfy in order to establish a formal agreement. For example, the parties must have contractual capacity

Tuesday, August 27, 2019

Helping teens grow emotionally Essay Example | Topics and Well Written Essays - 1000 words

Helping teens grow emotionally - Essay Example These two minds together shape our destiny. When we talk about the main theme of Emotional Intelligence in teens, as mentioned by Geoff Maslen in his article, we may see that several other writers also mentioned and explained the same concept. Daniel Goleman writes in his book â€Å"Emotional Intelligence† that the main idea or the concept of Emotional Intelligence, basically, argues the IQ. He further mentions that there are extensive areas of Emotional Intelligence that can further indicate that how successful a person is. Success desires something more than Intelligence Quotient. Intelligence Quotient is used to measure the intelligence only, and pays no heed to the essential behaviors and several other elements. There are many people who are rationally and academically brilliant and successful in their lives but they are socially inept. So it is not necessary fact having high IQ level directs to a totally successful and brilliant life. Teenagers mostly appear to be arousing, touching, unpredictable and sometimes violated as well. However, teenagers are always dependent on their teachers and parents. As far as teachers are concerned, they are responsible to supervise the students and to manage all the rising tensions and conflicts among them. So, teacher is always obliged to understand the emotional levels of the class. There is a need of proper consideration about emotional intelligence to manage the whole class. Robert Needlman, M.D, also mentioned in his article ‘Emotional Intelligence’ that the teachers should have the aptitude to forecast or predict and influence the student’s emotions. This is most significant and vital skill that a teacher can have. Actually teens always need inter personal intelligence to be established and accepted in the class, by their peers as well as teachers. Furthermore in this article, Karen Hansen says that it is a theory that teens with elevated levels of emotional intelligence can attain better than students

Monday, August 26, 2019

2 contract law assignments Essay Example | Topics and Well Written Essays - 3750 words

2 contract law assignments - Essay Example However, that right would have arisen by virtue of common law principles rather than statutory law as contained in the Contracts (Rights of Third Parties) Act 1999. Owen Fox explains that ‘for many years, the doctrine of privity of contract was a fundamental feature of English law, meaning that it was only the parties to a contract who could rely upon or enforce the terms of that contract. The consequence of this was that if a third party suffered a loss because the contracting parties failed to fulfil their obligations to each other, then the third party had no recourse under the contract.’2 This is the background against which Sarah Jones Development’s claim for damages against Archibald must be examined. There were and are exceptions to the privity of contract rule. One exception is to be found in circumstances where a collateral contract exists. For example when there is a contract between two parties one of the parties thereto may have a collateral contract with a third party in respect of the same matters contained in the primary contract. Shanklin Pier v Detal Products [1951] 854 provides a good example. In this case the plaintiff hired a contractor for the purpose of painting a pier. The painting contractor was instructed to purchase the paint from the defendants. The defendants informed the plaintiffs that the paint would last for seven years when in fact it only lasted for three months. As a result the plaintiff took the defendants to court despite the absence of a contract between them and defendants. 3 The court ruled that the plaintiffs could sue the defendants for damages on the basis of a collateral contract. The plaintiff had provided consideration in exchange for the defendants’ assurance of the quality of the paint by indorsing a contract with the painting contractor which specifically required that they purchase the defendants’ paint.4 The general tone of judicial findings was that there must be an intention to form a

Sunday, August 25, 2019

Business Law, Aunty Ems Catering School Ltd Case Study

Business Law, Aunty Ems Catering School Ltd - Case Study Example With reference to the first letter received by Emilia, a former student of the college has claimed compensation arising from the theft of her purse and bag from her assigned locker, while attending a one-day course at the college. However, the company’s managing director has straightforwardly denied that the Aunty Em’s Catering School Ltd is liable for this loss and thus defend her statement by pinpointing the exclusion clause â€Å"Aunty Em’s Catering School Ltd is not liable for any loss, theft or damage to valuables left in storage lockers.† Correspondingly, the subsequent discussion aims at investigating the rules relative to formulation of exclusion clauses to determine whether this clause excludes the company in respect of this loss. Besides, the discussion will assess whether it can be constructed to exclude liability in this situation assuming that exclusion clause is incorporated into the student’s contract. â€Å"Unfair Contract Terms Act 1977† can be apparently observed to have radical influence on the application of exclusion clause. According to this Act, exclusion clause is defined as a clause, which governs to exclude or limit liability for breach of contract and violation of implied terms or misrepresentation (Crown, 2014). On further note, it is determined that a contracting party who desires to include exclusion clause in a contract and resort upon it is ought to understand the following three requirements: Notably, the case law of Olley v Marlborough Court Hotel (1949) can be taken into concern for discussion in order to examine and acquire substantial understanding regarding the liability of the company. In this case, a hotel room was booked by the claimant Mrs Olley. A contract was made at the reception desk where an exclusion clause was not mentioned. At the back of the door, a notice displaying exclusion clause excluding hotel owners for any lost, theft or damaged property was illustrated. It was observed that a fur coat of

Saturday, August 24, 2019

Written Assignment #4 Essay Example | Topics and Well Written Essays - 500 words

Written Assignment #4 - Essay Example Byzantine, as the East came to be known has also produced a number of artworks in religious inspiration that became the groundwork which was later on brought and adapted by the Western artists and continued through time with a unified progression. The observations on these understanding can be regarded in how the image of Virgin and Child has changed as rendered by different artists with in different periods. The image of the Byzantine icon of the Madonna and Child on a Curved Throne commences the inspiration for the succeeding paintings that depicted the image of the Virgin and Child in the 13th century. Color plays an important role in the representation of the scene. Prof. Soltes points out that â€Å"We recognize the importance of the symbolic colors, the red of blood of sacrifice, the blue of the sky of truth, the green of spring of resurrection† (â€Å"Lecture Fifteen: Early Renaissance Painting in Central Italy†). Gold is another important color which can be found in abundance in this painting which replaces light in the image. The halo is a symbolism both of the mother and the child where Christ’s halo has a crucifix is suggestive of his character as both God and human alongside with his sacrifice. In this painting, Mary’s head is tilted and the child is described as a miniature adult with his hands in that most familiar gesture and with two angels on either side. Cimabue’s Madonna of the Holy Trinity applies the same colors of red and blue but with less gold. Instead of looking at Christ, Mary looks directly and the audience is confronted with her stare. There are a number of angels, a total of eight, surrounding the main image and unlike the first painting the angels here are more mature but still smaller compared to the mother and child seated in the throne. Duccio is regarded to have been an important figure in bringing the Byzantium art into the consciousness of central Italy. In his Maestà  ,

Friday, August 23, 2019

Cartoons and its Effect on Children Essay Example | Topics and Well Written Essays - 1000 words

Cartoons and its Effect on Children - Essay Example Since the seventies, there had been numerous studies to determine the effect of television on children. This brief essay discusses the effects of cartoons on children since the 1990s. Essentially, the cartoons that gained popularity in the 1990s deviated from the traditional. Together with the conventional kids’ cartoons such as Tiny Toons, Animaniacs, and the still popular Spongebob Squarepants, the nineties ushered such satirical animated programmes as the Simpsons, King of the Hill, Space Ghost Coast-to-Coast, and the highly irreverend Beavis and Butt-head and South Park. Clearly, the latter group contained more of adult content and are not meant for children, but lack of parental vigilance (and the misleading format of the shows) has enabled many children to watch them with regularity. More recently, the cartoons that had become popular were those that departed from humor. The term â€Å"cartoons† traditionally implies comedy and humor; however, cartoons portray vio lence in a comedic context, such as those elements in Samurai Jack, X-Men Evolution, and Batman: The Animated Series, which portray â€Å"dark† situations. At times, violence is portrayed without the comedy and make use of characters who look realistic (as against the fantastic), a form of cartoons R.B. Haynes (1978) calls â€Å"authentic† because of its closeness to reality. Effects of cartoons on children Because of its implications on children’s future behaviour, violence became a major interest in the study of the effects animated programs. In the 1990s, cartoons portrayed violence in the form of minor acts; for instance, rarely is death depicted, and never is rape portrayed. Cartoons also â€Å"sanitized† the outcomes of violence, by symbolically depicting or merely implying pain or suffering without tangibly showing it. (Potter & Warren, 1998 in Kirsh, 2006, p. 161). The principal concern of researchers is that comedy in cartoons may potentially tri vialize or camouflage the underlying violence in cartoons (Kirsh, 2006). However, it is possible for children’s reactions to the same cartoons, or any stimuli for that matter, to be different, depending upon their interests and personality (Smith, Cowie & Blades, 2003). It was suggested that cartoons may be harmful particularly for little children, because the have difficulty distinguishing reality from fantasy (Peters & Blumberg, 2002). The present computer generated, 3D animated shows are particularly convincing because, where the character design significantly departs from the fantastic and imitates reality, the audience (particularly very young children) are drawn to the center of the story, and for the duration of the presentation there is a suspension of disbelief. As mentioned, cartoon violence has been the topic of much research, with the notion that children tend to imitate the violence they witness in cartoons. Some investigations, however, tended to suggest that in the case of preschoolers, the effects are not as severe as had been speculated. Very young children have very limited comprehension of the content of television programs, but their moral reasoning is at a rather developed stage – described as â€Å"sophisticated† (Peters & Blumberg, 2002:143). Another adverse effect of animation is the extraordinarily close affinity of children with certain psychiatric disorders to televised cartoon shows. Particularly significant is the effect of animation on children clinically diagnosed with attention deficit hyperactivity disorder (ADHD). In a study of 24 boys eight-to-twelve years of age, it was determined that 59 percent of the group preferred cartoons, significantly one-third more than the

Thursday, August 22, 2019

Art Movements Essay Example | Topics and Well Written Essays - 750 words

Art Movements - Essay Example Han dynasty is one of the most prestigious dynasties in China. Confucianism and Daoism became official religions during this era. Confucian and Daoist teachings of immortality and nobility and uprightness of the human soul influenced artists during the Han dynasty to predominantly paint human figures and scenes of daily social life. Zen artists view art as a representation of the essence, â€Å"the eternal qualities of an object.† This is already existent even before the artist arrives. His job therefore is to suggest by the simplest possible means the inherent nature of an aesthetic object. The economy of means is important to convey the purity and simplicity of the eternal nature of an object. His aim is not to create an illusion of reality, as what western artist does, but rather to produce something that makes one think beyond reality towards the essence of reality. Though seemingly simple, creating the abstract representation of the innate essence of the object requires t ime and patience. After the comprehending the essence of an object, an artist can effortlessly and spontaneously paint his masterpiece. Stupas represent the Buddhist belief that they can also achieve the enlightenment that Buddha achieved in his lifetime. The monument which is composed of parts represents the elements that would lead to enlightenment, is an edifice that would make Buddhist connected with their goal of enlightenment. Art, in this case, is a tool to remember the spiritual aims and purpose of man. Set B 1.) Modernism is an art trend that stresses the power of human beings to create, improve, and reshape their environment, with the aid of scientific knowledge, technology and practical experimentation. Many of the previous movements had failed to realize their goals. Painters of the 19th century believed that art should present images that contain and reflect moral and ethical values for others to emulate (Witcombe). However as scientific breakthroughs provided a possibility of debunking conservative values, a new, progressive world order emerged. From Neoclassicism, Romanticism, and Realism all of which portrayed life as it is, Modern art, focusing on possibilities, emerged. 2.) Most of the American painters during the 19th century were trained and worked in European countries. The

The public education system Essay Example for Free

The public education system Essay â€Å"Effectiveness in the principal-ship is the extent to which all learners in the school are doing as well as they should be doing.† (Webster, 1, 1994) The public education system has perhaps never faced more challenges than it does today. With increasing diversity in the school system, teachers and administration have to be prepared to teach students with minimal English. Increased violence in schools has created a situation where providing security for students takes precedence to learning. Drug use among students and domestic violence place teachers and administration in a social services role, rather than focused on education. Increased accountability standards with an ever-shrinking budget challenges teacher’s time to be responsive to individual student needs. Each of these challenges are faced by the school as a whole, with increased pressure placed on the role of the principal to meet these needs. The role of the principal has changed over the past twenty to thirty years. Ideally the principal should be responsible for creating a climate of learning, and assuring that teachers have the resources they need to do their job effectively. â€Å"The principal establishes a climate for excellence, puts forth a vision for continuous improvement in student performance, promotes excellence in teaching, and commits to sustained, comprehensive professional development for all staff members. The principal ensures that curriculum, instructional strategies, and assessment of student progress are coherent components in the teaching and learning process. In short, the principal engages herself or himself as an instructional leader.† (Tirozzi, 1, 2001) Educational research, focusing on school effectiveness, often examines the concept of the principal as leader as one of the critical factors. Research indicates that the role of principal as leader in creating a climate that can lead to higher student academic performance, â€Å"conditions such as setting high standards and goals, planning and coordinating with staff, having an orientation toward innovation, frequent monitoring of staff and student performance, and involving parents and the community.† (Blank, 1, 1987) This increased emphasis on the principal as a leader, has ultimately changed the role of the school principal. Historically, principals wereelected and played the role of educator. The increased need for the principal to take the part of leader requires the principal to also take on the role of administrator. Along with this role, there is a increased emphasis on the principal as a primary contributor to the educational effectiveness of the school. This expanding role of the principal has created a new set of expectations, including fulfilling the role of leader as both educator and administrator, including responsibility for the school curriculum. During the 1980s, school districts introduced programs to increase school effectiveness, including greater instructional leadership by principals. (Blank, 1, 1987) According to Elaine Fink and Lauren Resnick, there is widespread appeal for principals to assume the role of leaders in education, but this role is not being fulfilled in practice. â€Å"In practice, though, few principals act as genuine instructional leaders. Their days are filled with the activities of management: scheduling, reporting, handling relations with parents and the community, and dealing with the multiple crises and special situations that are inevitable in schools. Most principals spend relatively little time in classrooms and even less time analyzing instruction with teachers. They may arrange time for teachers meetings and professional development, but they rarely provide intellectual leadership for growth in teaching skill.† (Fink Resnick, 1, 2001) Fink and Resnick depict principals as becoming more and more distanced from the issues of education and instruction and increasingly focused on administrative and budgetary issues. According to Fink, building an effective community of principals should focus on the craft of teaching and learning and the building of strong interpersonal relationships. The role of principal maintains five major controls or sources of power or authority including the authority (1) to exert administrative control, (2) to exert aggressive instructional leadership, (3) to control the evaluative framework of the school, (4) to control the distribution of rewards, and (5) to control the timing and flow of information and resources in the school. (Webster, 44, 1994) The effective principal has the ability to define what tasks ar e important and create a framework in which those tasks can be accomplished. The effective principal should focus on the role of â€Å"principal teacher,† or that which is the teacher of teachers. Effective principals, who have the responsibility of teaching both new and experienced teachers, must be knowledgeable about a wide variety of teaching strategies, with a focus on that which will enhance learner growth. Effective principal must possess problem-solving as a skill. The effective principal should operate as a leader. (Webster, 93, 1994) Leadership is often defined as the ability to influence others in the group, focused on the two basic functions of leadership: task and human. Task effectiveness relates to teaching as the major task and learner growth as the outcome. The second function of human effectiveness recognizes that teachers and other staff members need occasional strengthening, refocusing, morale boosting, and listening to, as well as remediation and correction. According to Webster, task effectiveness and human effectiveness roles of leaders overlap, across all domains. Principals must display task effectiveness in the learning or learner-centered domain as well as in the management domain. (Webster, 46, 1994) Portin and Shen studied the changing role of the principal in the Washington State education system. They identified the school effectiveness research of the last twenty years in affirming the role of principal leadership in school success. Principals were identified as key individuals as instructional leaders, initiators of change, school managers, personnel administrators, and problem solvers. The principal is in the center of multiple demands to reform schools and to meet the challenges of future leadership. (Portin Shen, 1, 1998) â€Å"If education, in general, and schools, in particular, are seen as tools for social change, educational leaders are assumed to be among the most critical artisans. This assumption is widely held by the public-at-large, as well as by education professionals. It is also an assumption warranted by relevant evidence. Indeed, the leadership effect becomes increasingly prominent the more one focuses attention on schools as opposed to other types of organizations.† (Portin Shen, 1, 1998) Despite changes in shared leadership and teacher empowerment, the principal remains the center of leadership in the school. The unique role of the principal includes instructional, organizational, and statutory leadership. As an instructional leader, the principal is expected to retain knowledge of effective instructional practice, both curricular and pedagogical. The role of the principal as evaluator of instruction underlines the organizational leadership expected. Principals are given responsibility for most school operations. Despite changes in school policy, and societal changes, the assumption is made that principals have the capacity to lead and supervise the implementation of new programs and regulations while continuing to provide previously assigned responsibilities. Research indicates that this ever-changing role of the principal may not allow for them to meet of the expectations. â€Å"Numerous factors have been identified that contribute to the ways in which principals spend their time. Analyses of the principals role reveal constant interruptions, lack of planning time, fragmentation of activities, compliance with numerous rules and regulations. Clearly, the role of the principal is changing as more is expected of them.† (Portin Shen, 1, 1998) In a study of schools in Washington State, more than three quarters of principals surveyed, reported that in the last five years they have had more responsibility for site-based decisi ons, monitoring truancy, dealing with the impact of student diversity, interacting with parents, improving school-community relationships, and administering special education programs. These changes suggest that principals are expected to provide more leadership, on one hand, and to take on more managerial responsibilities, on the other. This has led to a growing tension between the leadership and managerial responsibilities of the job. The role of principal is becoming increasingly more challenging. Ninety-one percent of the principals surveyed indicated they are in districts that are decentralizing decision making to the local school site, 76 per cent were in districts that were initiating or encouraging the use of site councils, 79 per cent indicated the need to establish school/business partnerships. Seventy-six percent reported working in sites with increased student diversity that has had an important impact on the school, 83 per cent increased interactions with parents that have had a significant impact on their work, 91 per cent reported it was important to consider client satisfaction when making decisions. As might be expected, these changes have had nega tive impact on the ability of principal’s to do their work and increased negative feelings about their job. (Portin Shen, 1, 1998) These changes have required the principal to take on additional responsibilities, resulting in a disproportionate amount of time and attention devoted to these new responsibilities. As new responsibilities are added, principals must take time away from previous demands to meet the changing demands. Despite the addition of new responsibilities, principals have not been relieved of other duties and responsibilities that have traditionally been a part of their job, â€Å"building maintenance and repair, instructional leadership, maintaining a safe and secure environment, responding to teacher and staff requests, conducting legally required teacher evaluations, managing the budget, and maintaining discipline.† (Portin Shen, 1, 1998) Despite these additional responsibilities, authority and instruction did not necessarily follow, resulting in considerable ambiguity. Some principals surveyed reported not feeling they possessed the skills necessary for the increased job responsibilit y. Further, principals surveyed reported feeling greater levels of frustration in their job and less enthusiasm for the work they do. Their decline in morale and enthusiasm stems, instead, from their inability to carry out both their management and leadership functions effectively and efficiently, and their preference to provide leadership. Many principals report work weeks of 50 to 70 hours. They feel they are being forced to make choices about where they will spend their time and attention. Another source of frustration is the shift to managerial rather than leadership responsibilities. They recognize that managing the building is a necessary function for principals, they prefer to focus on their role as instructional leaders, spending time with teachers, students, and parents improving the schools program for student learning. Many principals are finding it difficult to maintain that focus. (Portin Shen, 1998) Principals have the responsibility of making certain that specific tasks are completed by teachers and other staff members. Their job is to coordinate, direct, and support the work of others by â€Å"defining objectives, evaluating performance, providing resources, building a positive climate, fostering positive school-community relations, planning, scheduling, keeping records, resolving conflicts, handling student problems, working cooperatively with central office staff members, and keeping the school running smoothly on a day-to-day basis.† (Wendell, 88, 1994) Their day to day activities are further challenged by factors outside their control. Negotiated teacher contracts, may define working situations that further diminish the resources of the school. (Webster, 86, 1994) Leadership activities are commonly associated with initiative and change that inspire others to accomplish the mission of the organization. â€Å"Through leadership, principals bring an active and personal attitude toward the reaching of goals. Principals who are both successful leaders and managers empower others. The system as a whole begins to function effectively with the improvement of teaching and learning for students. Principals should consider themselves leaders of leaders, not leaders of followers.† (Webster, 201, 1994) Historically, principals have been considered part of the control process within the school. Their job was to distribute incentives for completion by teachers and other staff members. Transformational leadership, that is desired now, works by transforming the goals and aspirations of members of the organization. â€Å"Transformational school leaders pursue three goals: to help staff members develop and maintain a collaborative, professional culture, to foster teacher development; and to help personnel solve problems together more effectively.† (Webster, 192, 1994) This type of leader realizes that an integrated, cohesive group lends itself to effectiveness. Everyone works together to p ursue common goals. A sense of ownership exists within an organization where transformational leadership is practiced. (Wendell, 212, 1994) Instructional leaders need to be knowledgeable about instructional resources, provide resources for their teachers, promote staff development, and obtain resources and support for school goals. Performance appraisals should be based on goals that improve institutional performance. Instructional leaders help solve instructional problems, encourage the use of many strategies and styles, and assist teachers with assessment and evaluation techniques. â€Å"Instructional leaders promote their vision for their schools, communicate to teachers about desired instructional practices and criteria for evaluating performance, and provide frequent feedback to teachers. Principals who would be instructional leaders actively promote staff development activities, are readily available to discuss issues related to teaching and instruction, are visible to staff and students, and make frequent classroom observations. Instructional leaders focus upon instruction and take care of routine managerial task s, such as completion of paperwork, before or after classes as much as possible. Principals who believe that all students can learn and enjoy school are willing to examine how students learn and redirect the focus of schooling upon students learning styles.† (Webster, 182, 1994) According to Wendell, principals can develop instructional leadership by establishing clear goals, objectives, and priorities; expressing high expectations; emphasizing student achievement, attendance, behavior, and attitude; and focusing upon school goals and priorities. Principals can enhance instruction by providing clear communication within their educational system and by keeping curriculum focused upon goals, by working with teachers to improve their instructional skills; and by monitoring school performance. Principals who are effective instructional leaders focus upon five key areas: (1) defining the schools mission, (2) managing curriculum and instruction, (3) promoting a positive learning climate, (4) providing supervision of instruction, and (5) assessing instructional pr ograms. (Webster, 220, 1994) The recent trend toward accountability, and nation-wide educational standards have pressured principals to be more concerned with the bottom line. School systems serving poor and minority students pose an even greater threat to the success of a school system in achieving what is considered to be minimum standards. Codding Tucker reviewed what they believe to be determinates of successful principals. They separate the roles they perform, the qualities that they need to perform those roles, and the knowledge implied by those roles. As have others, Codding Tucker re-iterate the need for the school principal to function both as as a leader and as a manager, and that one role should compliment the other. (Codding Tucker, 84, 2002) In providing effective leadership, principals must be able to provide leadership that results in a shared vision of the directions to be pursued by the school and to manage change in ways that ensure that the school is successful in realizing the vision. â€Å"There is overwhelming evidence from the literature on school effectiveness and improvement regarding the significance of the principal in establishing a school culture that promotes and values learning and that embodies realistic but high expectations of all students and teachers. To the extent that principals have an impact on student learning, this impact is largely mediated through teachers and classroom teaching.† (Codding Tucker, 61, 2002) As a manager, the principal must ensure that the circle of accountability is complete and that investment in the learning of individual members is demonstrated in the student learning outcomes. This needs to be reflected in the staff appraisal process and ongoing processes for evaluating programs and monitoring the performance of the school. â€Å"A key role of the principal is to ensure that each of the elements that contribute to improved student learning outcomes is present, working effectively, and aligned with all other ele ments. When systems aren’t aligned and progress is not noted, it is the role of the principal to make adjustments in the system and make sure those adjustments are communicated throughout the school system. Principals need a strong theoretical foundation of current knowledge about teaching and learning, practical knowledge of the beliefs and understandings of staff in the school, and applied knowledge of how to bring about development and change in those beliefs and understandings.† (Codding Tucker, 64, 2002) Schools with effective learning climates have behavioral standards understood by all students, with consequences for inappropriate behavior administered consistently and fairly, on the basis of a written standard known to all staff members. An effective learning climate in schools should be a major component of the principals vision which serves as the basis for improvement. Principals must understand the meaning as well as ways of improving effective learning climates. A climate that promotes learning includes all the things principals must do to foster teacher and student involvement. According to Webster, the climates of effective schools are characterized by (1) high levels of student involvement with work; (2) teacher-led instruction; (3) students who understand teacher expectations; (4) efficient use of time; (5) minimal confusion and disruption; (6) mutual trust between teachers, students, and administrators; (7) high morale; (8) ample opportunities for input by all factions; (9) feelings of ownership by all; (10) feelings of caring by all; and (11) the presence of one or more ongoing renewal or school improvement projects. (Webster, 182, 1994) Through their leadership abilities, the school principal can have an impact on teacher attitude, student achievement, staff and student morale. According to Webster, the first step that a principal can take toward establishing an effective learning climate in any school is being there, being seen by all, students, teachers, and other staff members. Principals need to maintain personal involvement in the school setting. Students and teachers alike, must have the feeling that the principal is likely to be anywhere and at anytime. Projection of a caring attitude should accompany the high visibility of the principal. Further, Webster provides the following suggestions as a method to improve principal interactions: (1) establish a climate of professionalism with teachers; (2) interact personally with children; (3) get into classrooms; (4) be a teacher advocate, hospitable and sensitive to teacher suggestions; (5) attempt to fund projects of creative, caring teachers; (6) delegate authority wisely; (7) be politicians in dealing with their school communities; (8) offer criticism in a constructive manner; and (9) be human, while han dling unpleasant tasks with fairness, firmness, and dispatch. (Webster, 141, 1998) Webster believes that principals should attempt to establish these elements by focusing on teachers first, then students, and finally, student-teacher relationships in their schools. Traditional training for principals has consisted of theory and policy taught by university professors relying on academic models. Candidates have been taught to manage with a top-down rather than a team approach. Although theory is an important component of principal training, recent studies have shown that the skills and qualities most necessary to succeed include problem analysis, data collection, organizational ability, decisiveness, effective communication skills and stress tolerance. The issue of continuing professional development is also important. Even veteran principals feel that they are not prepared for the reality of the job. Many feel isolated having left their network of peers in the ranks of teachers. They also feel a lack of constructive criticism and supportive supervision. Principals n eed to be prepared to handle the various situations they face in a day. Theory is important, but aspiring principals must be shown that most of what they will be facing will not come out of a book. They must be prepared to be open minded and handle each situation as it comes. Working in collaboration with school districts to create mentoring programs is important. Principals need a network of peers to alleviate the isolation and helplessness many feel. (Ediger, 381, 2000) Leadership within school systems are not built on the qualifications of individuals alone. Typically, the role of principal, as well as that of teachers, has been undervalued. Resources are scarce at best and research has not adequately defined problem areas. Effective models are scarce. â€Å"If existing educational leadership roles are inadequate, they are at least familiar. There is scant research and development to guide principals or superintendents through the onslaught of new policies driving the standards movement. New responsibilities require new job descriptions and redesigned systems to support new learning.† (Fitzgerald, 57, 2000) The focus of school leadership, all too often, has been faced with numerous changes and increasing responsibility. Principals are expected to produce educational results but often lack understanding of how students learn. Principals are expected to evaluate teaching performance with inadequate knowledge of what constitutes good practice. Principals work in isolation with little time to effectively supervise or interact within their schools. (Fitzgerald, 57, 2000) The role of the school principal has changed dramatically and will continue to do so. Principals are required to fill a myriad of roles, with additional responsibilities added on an ongoing basis. New laws, an ever-changing and diverse student base, new standards will all continue to challenge the school principal in fulfilling their role as a leader. Despite these changes, there are some things tha t remain a constant in the life of the principal. The principal will continue to be responsible for creating a culture of learning. The principal will continue to create a climate that encourages teachers to expand their horizons and their own learning in order to serve students better. The principal will continue to be responsible for the budgetary constraints that challenge the educational system today. The principal will still be required to create a standard of education that focuses on quality. The NAESP (www.naesp.org) defined The guide identifies six standards that redefine instructional leadership for todays principals. These standards include: †¢ Leading schools in a way that puts student and adult learning at the center, with the principal demonstrating the role of learner and teacher. †¢ Promoting the academic success of all students by setting high expectations and high standards and organizing the school environment around school achievement; †¢ Creating and demanding rigorous content and instruction that ensures student progress toward agreed-upon academic standards; †¢ Creating a climate of continuous learning for adults that is tied to student learning; †¢ Using multiple sources of data as a diagnostic tool to assess, identify, and apply instructional improvement; and †¢ Actively engaging the community to create shared responsibility for student and school success. These standards, though appropriate, still require the principal to establish priorities within the system and redesign the workplace in order to achieve the overall mission. The first priority of the principal should always be to establish a culture of learning. If learning is the priority, then the rest should follow and it should provide the basis for other decisions to be made. References Blank, R. K. (1987). The Role of Principal as Leader: Analysis of Variation in Leadership of Urban High Schools. Journal of Educational Research, 81(2), 69-80. Retrieved February 12, 2007, from Questia database: http://www.questia.com/PM.qst?a=od=76943658 Ediger, M. (1996). The School Principal with New Responsibilities. Education, 116(3), 381+. Retrieved February 12, 2007, from Questia database: http://www.questia.com/PM.qst?a=od=5000367879 Ediger, M. (2000). Role of the Principal and the Social Studies. College Student Journal, 34(3), 423. Retrieved February 12, 2007, from Questia database: http://www.questia.com/PM.qst?a=od=5001112650 Ediger, M. (2000). The School Principal as Leader in Reading Instruction. Reading Improvement, 37(1), 20. Retrieved February 12, 2007, from Questia database: http://www.questia.com/PM.qst?a=od=5001752787 Fink, E., Resnick, L. B. (2001). Developing Principals as Instructional Leaders. Phi Delta Kappan, 82(8), 598. Retrieved February 12, 2007, from Qu estia database: http://www.questia.com/PM.qst?a=od=5000979577 Fitzgerald, M. L. (2000, September). Leaders Count in Education, Too. School Administrator, 57, 54. Retrieved February 12, 2007, from Questia database: http://www.questia.com/PM.qst?a=od=5001205859 Garubo, R. C., Rothstein, S. W. (1998). Supportive Supervision in Schools. Westport, CT: Greenwood Press. Retrieved February 12, 2007, from Questia database: http://www.questia.com/PM.qst?a=od=26185358 Glasman, N. S., Heck, R. H. (1992). The Changing Leadership Role of the Principal: Implications for Principal Assessment. PJE. Peabody Journal of Education, 68(1), 5-24. Retrieved February 12, 2007, from Questia database: http://www.questia.com/PM.qst?a=od=96652390 Halawah, I. (2005). The Relationship between Effective Communication of High School Principal and School Climate. Education, 126(2), 334+. Retrieved February 12, 2007, from Questia database: http://www.questia.com/PM.qst?a=od=5014422241 Hart, A. W. (1992). The Social and Organizational Influence of Principals: Evaluating Principals in Context. PJE. Peabody Journal of Education, 68(1), 37-57. Retrieved February 12, 2007, from Questia database: http://www.questia.com/PM.qst?a=od=95763827 Portin, B. S., Shen, J. (1998). The Changing Principalship: Its Current Status, Variability, and Impact. Journal of Leadership Studies, 5(3), 93. Retrieved February 12, 2007, from Questia database: http://www.questia.com/PM.qst?a=od=5001503219 Sybouts, W., Wendel, F. C. (1994). The Training and Development of School Principals: A Handbook. Westport, CT: Greenwood Press. Retrieved February 12, 2007, from Questia database: http://www.questia.com/PM.qst?a=od=27514555 Tirozzi, G. N. (2001). The Artistry of Leadership: The Evolving Role of the Secondary School Principal. Phi Delta Kappan, 82(6), 434. Retrieved February 12, 2007, from Questia database: http://www.questia.com/PM.qst?a=od=5000952847 Tucker, M. S. Codding, J. B. (Eds.). (2002). The Principal Challenge: Leading and Managing Schools in an Era of Accountability. San Francisco: Jossey-Bass. Retrieved February 12, 2007, from Questia database: http://www.questia.com/PM.qst?a=od=109366182 Webster, W. G. (1994). Learner-Centered Principalship: The Principal as Teacher of Teachers. Westport, CT: Praeger Publishers. Retrieved February 12, 2007, from Questia database: http://www.questia.com/PM.qst?a=od=27517699

Wednesday, August 21, 2019

Impact Of Emotional Intelligence On Conflict Management

Impact Of Emotional Intelligence On Conflict Management Purpose This paper aims at exploring the role of emotional intelligence in affecting the conflict management styles used. Design/methodology/approach A self-administered questionnaire was used to survey 233 employees from several banks. Correlation and regression was used to analyze the results. The findings are discussed in the paper along with some recommendations for managers and researchers. Findings The results revealed a significantly positive relationship between high emotional intelligence and usage of integrating, compromising and obliging styles of handling conflict. Low emotional intelligence was found to be associated with high use of avoiding and dominating style. Research limitations/implications The study has limitations which hold suggestions for future research including self-report issue, focus on only one sector i.e. banking sector for analysis located in Islamabad/ Rawalpindi. Also, the study was one shot therefore there is need for longitudinal research to validate the findings. The need for applied research is also emphasized. Practical implications The paper provides practitioners with some advice about understanding and managing conflict through usage of emotional intelligence and the importance of its training is highlighted. Originality/value The paper is a contribution to the existing limited research on the topic. However previous researches offered an important base for the study regarding the consequences of emotions on conflict management; nevertheless, they have not addressed the particular approaches that people are more likely to use when confronted with conflict. It explores the link between the EI and all the five styles of conflict management which has not been yet researched by any academician. Keywords Emotional intelligence, Integration, Compromising, Avoiding, Competing, Obliging Paper type Research Paper INTRODUCTION The study particularly focuses on the individual emotional intelligence abilities to manage a conflict as emotions play a key role in effecting behavior in general (Weiner, 1992) and negotiation behavior in particular (Barry Oliver, 1996). Emotional intelligence shall be analyzed for its connection to the recognition of conflict formation and its influence on the selection of conflict management strategies under different situations. The concept of emotional intelligence can be traced back to Thorndikes (1920) concept of social intelligence, Wechslers (1940) proposition of non-intellective abilities as well as Gardners (1983) conceptualization of personal intelligence. However, the term of emotional intelligence (EI) was originated by Salovey and Mayer (1990). Thereafter, it was the work of Goleman (1995) which globally popularized the construct of emotional intelligence and as a result of that, both practitioners and academia have started recognizing its importance in the world of organizations. In recent years the construct of emotional intelligence has been advanced as providing greater insight into organizational behavior (Mayer, Salovey Caruso, 2000). Thus, this research focuses on analyzing the impact of individuals emotional intelligence on individuals ability to effectively manage the conflict. Therefore, it was analyzed that which of the conflict management styles are mostly used by individuals with high emotional intelligence. Findings regarding the relationship between emotional intelligence and conflict management and conflict resolution patterns have mixed results. A very little research has been done on this topic, as to analyze the impact of emotional intelligence on all the five styles of conflict management. Previous researches have offered an important base for the study regarding the consequences of emotions on conflict management; nevertheless, they have not addressed the particular approaches that people are more likely to use when confronted with conflict. Other studies have explored limited, only two to three conflict management styles. This study explores all the five styles of conflict management. Moreover, the study aims to find out that the individuals high in emotional intelligence are inclined to which of the conflict management styles i.e. relationship between EI and conflict management styles. Further, it aims to recognize the importance of emotional intelligence and constructive and d estructive conflict management styles. Exploring these relationships will prove to be a great contribution to the existing body of knowledge by revealing important findings in the study. This study will prove to be a source of understanding the benefits of using emotional intelligence in context of realizing conflict management. It will prove to be beneficial for the organizations in a way that it will induce them to recognize the importance of emotional intelligence for the healthy functioning of their organization which will result in several training programs for employees to develop emotional intelligence abilities. A foundation is laid to better explain the construct of emotional intelligence as supported by various researchers. Further, research investigates the emotional competencies of individuals within the organization that promote constructive conflict management styles. LITERATURE REVIEW Emotions Emotion in organizations as an academic field in its own right did not emerge until recently (Yeomans, 2007). Understanding the behavior in the workplace requires grasping the nature and effect of human emotion. Our behavior and feelings at work are affected when we experience emotions. This situation is particularly prevalent in the state of conflict in which emotions are experienced regularly when individuals interact with each other (Jordan Troth, 2004). Whether focus is placed on distinguishing between felt emotions and revealed emotions, recognizing distinct emotions that appear in workplaces or the temporary effects of negative mood, each of the authors see emotions an important determinant of employees response to workplace situations (Jordan, Lawrence Troth, 2006). Emotional Intelligence The concept of emotional intelligence (EI) was first proposed by Mayer and Salovey (1990) which was then popularized by Goleman in his famous book Emotional Intelligence: Why It Can Matter More Than IQ, in which he made strong claims about contribution of emotional intelligence to individual success and specifically in workplaces. He identified intellectual intelligence as a contribution of 20 % towards success in workplace and remaining 80% may be attributable to emotional intelligence (Goleman, 1995). Since then, this area has got much attention in the field of leadership, Human Resource Management and Organizational Behavior. Researchers have defined EI as a distinct psychological skill that can be consistently gauged. Interest among social scientists on emotions as a domain of intelligence has grown in recent years. Before the importance of EI was realized in organizations, IQ was supposed to be sufficient for good human performance. Workers were indeed advised to put away their emotions at their homes before coming to work. But it is unrealistic to suppose that emotions can be left home or set aside when you arrive at work. Some people may assume, for a variety of reasons, that emotional neutrality is an ideal, but it is usually not good for an organization for it can hinder people to move into management roles. As emotional intelligence is critical to high performance, a person who knows how to stay motivated under stress, motivate others, manage complex interpersonal relationships, inspire others and build teams who are recognized specialists on a product or service are likely to get better results (Goleman, 2005). Thus, the idea of EI has attained some attention from some researchers in this age of customer-focused organizations due to the perception of it as a means to survive in present era of unfriendly, competitive and volatile environment (Suliman Al-Shaikh, 2007). According to some scholars, e.g. Johnson and Indvik (1999) and McGarvey (1997), an employees emotional intelligence is likely to be higher when the organization is richer in the terms of emotions. It is easy to recognize low emotional intelligence in others. If the insensitive managers try to bulldoze their staff through steady criticism, loud voice, and veiled threats of joblessness will prompt the staff to great efforts. This attitude is emotionally unintelligent. The behavior of people to start having a dispute shouting match is also an emotionally unintelligent attitude. And once this behavior starts, it creates a downward spiral of low morale, avoidance and negative politics (Dreu, 1997). The reason for this behavior stems from emotions. Emotions provide us energy. Negative emotions create negative energy and positive emotions create positive energy. However, the emotionally intelligent are aware of this. They do not continuously think about how they feel. They do not reach the extremes of showing or hiding everything. They express what they feel when suitable, so that molehills do not grow into mountains (Bagshaw, 2000). The significance of emotions in work settings has been well-known. Emotional intelligence is a multi-dimensional concept that links emotion and cognition to improve human interactions (Jordan, Peter, Lawrence, Sandra, 2009). Salovey and Mayer (1990) defined emotional intelligence as the subset of social intelligence that involves the ability to monitor ones own and others feelings and emotions, to discriminate among them and to use this information to guide ones thinking and actions (p. 189). This definition is comprised of three categories of abilities: evaluation and expression of emotion, regulation of emotion, and using emotions in decision making. Based on Mayer and Saloveys model of emotional intelligence, Wong and Law (2002) devised their own model of emotional intelligence which comprises of four abilities, Appraisal and Expression of Emotion (own and others), Use of Emotions and Regulation of emotions (own and others). Recognizing emotional intelligence as a set of cognitive abilities involves that a degree of individual effort is required for these abilities to be successfully utilized (Mayer, Salovey Caruso, 2000). Appraisal and expression of emotion is the ability to properly determine and express ones own emotions as well as to be sympathetic, appraise and express emotions of others (Zhou George, 2003). Management of our own emotion can help us avoid annoyance, worry and grief and guide to become dynamic in our jobs and personal lives. Thus for a content life, one should learn how to manage ones emotion. Emotions and cognitions are highly interconnected and emotional intelligence allows people with the ability to use emotions to aid the effective cognitive processing of information. Individuals vary not only in awareness, appraisal and expression of emotions but also in their ability to use emotions in collaboration with their cognitive processes to enhance effective functioning (Gross, 1998). Individuals with low emotional intelligence cannot effectively use their emotions to aid cognitive processes and may find it difficult to coordinate among how they feel and what are they doing (Zhou George, 2003). People not only understand the emotions of others but also make an effort to manage these emotions. The management of emotion enables an individual to join or not to join himself from an emotion in a given situation depending on its utility at that given time. This is apparent in the individuals ability to have control on his immediate reactions and postpone his judgment and then to communicate them in a measured and careful manner (Dodgson, 1993). Conflict Conflict is a collective dilemma in which two or more individuals, families, societies or regions disagree with each other (Dzurgba, 2006). Interpersonal conflict comprises of two or more persons in disagreement. Organizational conflict refers to a disagreement between or within groups in an organization. The groups might be of employees, workers union or management. Organizational conflict is the one mostly prevalent in the workplace due to the fact that people continuously hold opposing views on different issues, interests, beliefs, objectives and ambitions (Deutsch, 1990). Some harmful consequences of conflict can demoralize an organizations efforts. However, handling them correctly can be useful for individuals and organizations by creating effective, more flexible working relationship which would enhance innovative output and create novel solutions (Omoluabi, 2001). Conflict Resolution During previous number of decades, researchers took a keen interest in conflict and its impact on organizations. Many researchers have focused on numerous factors such as styles of handling conflict Jehn, 1997; Jehn, Northcraft Neale, 1999), resolution strategies (Van de Vliert Euwema, 1994), conflict and justice (Ohbuchi, Suzuki Hayashi, 2001), theories of managing conflict (Rahim, 2002), conflict of interest and objectives (Vilaseca, 2002) and conflict management techniques (Fillbeck Smith, 1997). Conflict resolution is an alternative approach to handling conflicts. It is a procedure in which parties in conflict, through interpersonal communication are reached to an acceptable and harmonious point of agreement (Omoluabi, 2001). Based on the conceptualizations of Follett (1940), Blake and Mouton (1964), and Thomas (1976), Rahim and Bonoma (1979) differentiated the styles of handling interpersonal conflict on two basic dimensions, concern for self and for others. The first dimens ion explains the degree (high or low) to which a person attempts to satisfy his or her own concern. The second dimension explains the degree (high or low) to which a person attempts to satisfy the concern of others. These two dimensions result in five distinct behavioral conflict management strategies: integrating, obliging, dominating, avoiding, and compromising. Integrating (high concern for self and others) style involves openness, exchange of information, and assessment of dissimilarities to reach an effective solution acceptable to both parties. It is associated with problem solving, which may lead to creative solutions. Obliging (low concern for self and high concern for others) style is associated with attempting to minimize the differences and focusing commonalities to satisfy the concern of the other party. Dominating (high concern for self and low concern for others) style has been linked with win-lose orientation or with forcing behavior to win ones position. Avoiding (low concern for self and others) style has been associated with withdrawal, or escape situations. Compromising (intermediate in concern for self and others) style involves give-and-take whereby both parties give up something to make a mutually acceptable decision (Rahim, 2002 ). Emotional Intelligence and Conflict Management The basic notion throughout this paper is the intrinsically emotional nature of conflict. According to Gayle and Preiss (1998), a small amount of research has explored the emotional understanding of conflict in the workplace. However, Jehn (1997) suggests that emotions are an important component of conflict. Others including Thomas (1992), Ashkanasy and Daus (2002), and Bodtker and Jameson (2001) advocate that workplace conflict and emotions are strongly linked. They argue that as conflict is related to stress and pressure, it escalates emotional response and negative stimulation. Pinkly (1990) found a discrete rational versus emotional dimension to conflict management frame from his study on the disputants interpretations of conflict. Individuals, in the emotional frame which includes feelings such as jealousy, hate, anger and frustration, are more likely to work less effectively because emotions infest and generalize the rational and instrumental way of thinking (Thomas, 1992). Weisinger (1998) recognized emotional management as a major ability essential to handle conflict in the workplace and improve relationships in workplaces. Subsequently, Goleman (2001a) listed conflict management as a core competency in his model of emotional intelligence, noting that effective conflict management is important for retaining business relationships. Lubit (2004) stated that emotional intelligence is a competency that increases the individuals capability to deal with toxic managers by means of enhanced conflict resolution skills. Suliman Al-Shaikh (2007) concluded in their study that employees with higher levels of emotional intelligence are expected to have more established life due to fewer conflicts and calmness which evokes creativity and innovation in employees. One needs to have good relationships with co workers and supervisors and should have an understanding of their emotions and feelings to be creative. Emotional Intelligence and Conflict Handling Styles Influence of personality characteristics, interpersonal needs, individual behaviour, organizational status, emotions, power, rewards, beliefs, basic values amongst others also have a direct impact on the styles applied (Bodtker Jameson, 2001). Jordan and Troth (2002) study discovered that individuals with higher levels of emotional intelligence were more likely to search for integrative solutions when confronted with conflict and preferred not to avoid. They asserted that, for the emotionally intelligent individual, integration in the appropriate conditions may be a sign of their ability to recognize and regulate emotions. As a result, integration serves to enhance employees relationships with their co-workers and assists to accomplish their goals during times of change. Indeed, in move ahead with their research, Jordan and Troth (2004) showed that groups having higher levels of emotional intelligence were more likely to inform using integrative conflict resolution style to settle o n a real decision-making task. Alternatively, those teams having less ability to deal with their own emotions had more chances to engage in greater use of avoidance tactics which resulted in lower performance. The study by Jordan, Ashkanasy and Ascough (2007) also found out the less use of avoidance techniques by those having high emotional intelligence. However, Foo, Elfenbein, Tan, and Aik (2004) in their study using student groups in a simulated negotiation, somewhat surprisingly found that individuals with high emotional intelligence actually landed up with low performance in the negotiation due to the reason that to reach an integrative solution, these individuals agreed to the lowest to achieve an integrative solution. However they noted that their findings needed to be approached with some caution. However, Lawrence and Lorsch (1967) indicated that integrative style dealing with intergroup conflict was considerably used to a greater extent in higher performing organizations than in low performing ones. Ogungbamila (2006) found that the forcing strategy had a direct significant relationship with work frustration while confronting, withdrawing, smoothing and compromising strategies did not. Burke (1970) suggested that the integrating style was related to the effective management of conflict, while forcing (dominating) and withdrawing (avoiding) were related to the ineffective management of conflict. Goleman (1998) suggests that emotionally intelligent employees are well able to negotiate and effectively handle their conflicts with organizational members. Silvia (2002) determined that high emotional self-awareness acts as an impediment on individuals experience of strong emotions. In other words, individuals with higher emotional self-awareness will experience lower levels of emotional response in reply to emotion generating situations, and will be better able to resolve conflict effectively with their fellow members. The management of own emotions involves an individuals ability to connect or disconnect from an emotion depending on its usefulness in any given situation (Mayer Salovey, 1997). In some conditions, emotions of other members need to be managed to ensure that working relationships are sustained. For instance, unmanageable anger in the workplace can have a negative impact on relationships, particularly if the anger is communicated to specific individuals (Davidson, MacGregor, Stuhr, Gidron, 1999; Fitness, 2000). On this basis, managing own and others emotions may be the key to avoiding these negative consequences during a conflict situation. For example, when faced with personal injustice during a conflict episode, an individuals feelings of anger may motivate or distract them for resolving the conflict. The individual with high emotional intelligence would be attentive of their anger, be able to administer their anger and regulate it to motivate their behavior beneficially. On the other hand, an individual with low emotional intelligence may not be aware of their emotions or the source of their emotions and allow anger to consume their feelings and reside on the unfairness that may have hurried their anger in the first place. Each of these emotional abilities has suggestions for how individual perform in organizations and in particular how they resolve conflict (Suliman Al-Shaikh, 2007). Extending the benefits of EI to the negotiation context, we expect that by regulating ones emotions, and by maintaining a positive negotiating environment, a negotiator high in emotional intelligence can create an environment in which both negotiating sides are satisfied with the way the negotiation was performed. Despite the possible benefit of high EI individuals to create a positive negotiating experience for both themselves and for the negotiating partners, it is uncertain whether an individual benefits by negotiating with a high EI partner. One dimension of EI is to direct their emotion abilities to improve personal performance (Law, Wong Song, 2004). Conceivably the high EI partner can extract greater value from the negotiation; for instance a high EI person can use abilities at understanding others (Wong, Law, Wong, 2004) to recognize that his or her partner is satisfied with the offer and not increase the offer further. Despite this possibility of personal performance at the expense of the partner, we expect that individuals profit by negotiating with high EI partners. Individuals high in EI can better gain the trust of others and trust encourages integrative bargaining (Naquin Paulson, 2003). Further, positive emotions lead to cognitive elasticity and innovative strategies in fashioning integrative negotiation outcomes (Kumar, 1997). In contrast, negative emotions guide negotiators to identify the situation as distributive rather than integrative. Integrative bargaining is helpful because the negotiation parties can discover each others interests and find ways to increase joint outcomes (Fisher, Ury Patton, 1991). THEORETICAL FRAMEWORK Independent Variable Dependent Variable In order to give a clear picture of the proposed research, a conceptual framework has been developed. This gives a logical sense of the relationship between the selected dependent and independent variables. According to the above literature review the variables defined are as follows: Emotional Intelligence (Independent Variable) Integrating (Dependent Variable) Compromising (Dependent Variable) Dominating (Dependent Variable) Obliging (Dependent Variable) Avoiding (Dependent Variable) As it is evident from the conceptual diagram that as the increment in one variable i.e. Emotional Intelligence, produces a positive increase in the integrating, compromising and obliging style. The relationship is said to be direct and highly positive as the increase in Emotional intelligence produces a positive effect on the three styles. Whereas, high emotional intelligence will have a negative impact on dominating and avoiding styles of conflict management. In short, high emotionally intelligent individual will be less likely to use the dominating and avoiding style to manage a conflict. HYPOTHESES H1: Individuals high in emotional intelligence are more inclined to adopt integrating style during conflict. H2: Individuals high in emotional intelligence are more inclined to adopt compromising style during conflict. H3: Individuals low in emotional intelligence are more inclined to adopt dominating style during conflict. H4: Individuals high in emotional intelligence are more inclined to adopt obliging style during conflict. H5: Individuals low in emotional intelligence are more inclined to adopt avoiding style during conflict. RESEARCH METHODOLOGY Participants The targeted population for this research was banking sector of Pakistan. As like other organizations, banks also have their own hierarchy including chain of command, span of control. This organization structure and psychological contract may often result in various conflicts within the organization. Hierarchy describes the structure of the management from top to down. Chain of command is mechanism in which power and authority is exerted and delegated from senior management to every employee at every level of the organization. Whereas, span of control, is the number of people who report to one manager in a hierarchy. Psychological contract refers to the perception of the two parties including the employee and employer where their mutual obligation may be viewed as promises and expectations towards each other. These all may have negative impact on job satisfaction, organization commitment and low trust level causing various task and relationship conflicts (Ali, 2008). Moreover, due to differences in personalities, a conflict can also occur e.g. a quality oriented person will have conflict with quantity oriented person. So to cope up with these issues, this study presents the importance of emotional intelligence in dealing with the individuals who cause conflict. The sample was selected from the private banks located in Islamabad/Rawalpindi. Total number of employees among which questionnaires were distributed was 260 employees out of which 233 employees returned the filled questionnaires. Response rate was 89 %. Each employee was working at managerial level.66 % of the respondents were male and 33% were female. Kaiser-Meyer-Olkin Measure of Sampling Adequacy was applied to check whether the sample used was adequate or not. The value of our measure was 0.584 which showed that the sample selected was adequate and the results of the factor analysis would be useful. If the value is less than .50, the results of the factor analysis probably wont be very useful. Procedures The total questionnaires distributed were 260 in number among the participants. The questionnaire was self administered as by visiting the banks, employees were individually requested to fill out the questionnaire. Before giving the questionnaires, all questions were explained to the participants so they can easily complete the questionnaire and provide the accurate and relevant information. Only one questionnaire was provided to each respondent. After the completion of the experiment, 15 participants were excluded from the study as they were found to fill the questionnaire randomly without reading the questions. In addition, 12 of the returned questionnaires were not completed correctly. Therefore, these 27 were also excluded from the study, leaving a total of 233 usable questionnaires, with an overall response rate of 89%. The chances of error in the responses were also reduced by this method. The convenient sampling technique was followed as the data collection was done from the e mployees of private banks who were conveniently available to provide information. The data collected from the 233 questionnaires were analyzed using the statistical package for the social sciences (SPSS) 13. Regression and Correlation was applied to the data to achieve the results regarding the relationship between the variables. Measures A single questionnaire (See Appendix) was distributed among employees of the bank, which was adopted from Wong and Law (2002) and Rahim (1983). The questions were carefully worded to avoid misinterpretation. The questionnaire layout was formatted in logical manner to ensure a higher response rate. Questionnaire included only closed-ended questions. Structured questionnaire was designed to measure all the independent and dependent variables on a 5-point likert scale ranging from Strongly Agree (coded as 5) to Strongly Disagree (coded as 1). The questions also sought data on demographics of respondents. Conflict Management For getting responses on conflict management styles, one of the most commonly used models, Rahim (1983) who developed an instrument known as the Rahim Organizational Conflict Inventory-II or ROCI-II (Rahim, 1983) was used. This instrument measures the five conflict management styles of dominating, avoiding, obliging, compromising and integrating. The ROCI-II comprises 28 statements, seven of which relate to the integrating style, six each to the obliging and avoiding styles, five to the dominating style and four to the compromising style. Notwithstanding the different terminology, these styles are broadly parallel to those of Blake and Mouton (1964). The items were measured on a 5 point likert scale. The instrument has been tested in numerous studies and has been found to have a high degree of validity and internal consistency (Rahim, 1992; King and Miles, 1990; Weider- Hatfield, 1988). The respondents typically require 8 minutes to complete the ROCI II (Rahim, 1983). The population appropriate for taking responses is any member of the organization. As employees at the workplace has not much time to spend on filling out the questionnaire correctly, so this questionnaire was selected keeping in mind the time factor as well as the comprehensives of the questionnaire. The questionnaire measures all the conflict management styles in a brief and concise manner. Emotional intelligence As emotional intelligence is all about keeping ones own as well as others emotions in mind, regulating them and using them to solve a conflict, so a questionnaire having all these dimensions was aimed to be used. Emotional Intelligence was assessed using Wong and Law Emotional Intelligence Scale (WLEIS) (2002), based on the model developed by Davies, Stankov and Roberts (1998) and Mayer and Salovey (1997).This scale consists of 16 items. The WLEIS was designed as a short measure of EI for use in organizational research. It comprises of 16 items, responded to on a 5-point Likert scale and measuring four dimensions: Self-Emotion Appraisal, Emotion Appraisal of Others, Use of Emotion, and Regulation of Emotion. Wong and Law (2002) report good internal consistency reliabilities for their measure. RESULTS The targeted population for this research was the employees of the banking sector of Pakistan. However, sample considered was 233 employees from several private banks in Islamabad/ Rawalpindi. All the result and analysis were based on these 233 responses. Data Analysis Technique Results were analyzed by using the statistical analysis software named Statistical Package for the Social Science (SPSS) version 13.0. The demographic data included gender, name of organization, type of work, department, and duration of job. Correlation and regression tests were applied to analyze the variables where emotional intelligence was treated as independent variable while integration, compromising, dominating, obliging and avoiding were considered a

Tuesday, August 20, 2019

A Visitor Management Plan For Central London Tourism Essay

A Visitor Management Plan For Central London Tourism Essay There is no doubt about the fact that London is kind of home for many tourist. Though London as a whole has attracted many tourists internationally, yet the importance of Central London in this matter is very specific. Museums and parks and entertainment horizons of Central London had always been the centre of Attraction for many European and International tourists. The civilisations attached to London and the popular cultures being a part of it make it the most conformable place and an obvious choice to visit, for many tourists. The underlying principle for this project is to derive a Visitor Management Plan for the Central London. The approach is to look into all those perspectives and the arrangements of all kinds of assistance in order to offer the visitors with right kinds of exposure to the areas of Central London. The paper has been designed to grasp and to offer appropriate guidelines and necessary tips for managing with a pleasurable and a very relaxing way of dealing with t he tourism sector of this place. This is an initiation led from the perspective of local tourism management organisations in order to understand the developmental and the systematic strategic plans for offering the area of Central London with the best possible tourism options and to attract visitors here for the betterment of tourism sector in London as a whole. Outline and Analysis of Central London Tourism The British Museum and the British Library in the Central London holds many aspects of literary exposures. These are the places that are most visited by the tourist to see and explore the original manuscripts of classics like the notebook of Jane Austen, Alice in Wonderland, Charlotte Brontes manuscript of Jane Eyre added by the proof all those places that are being explored, dominated and eventually conquered by the British Empire. The British Museum and the British Library are the most renowned and very authentic place that most of the international visitors tries to visit, in order to see things that made history. Central London is very popular for other museums like Victoria and Albert Museum in the area of Kensington. This is the worlds largest museum that holds decorative design and arts, with an abundant collection of 4.5 million objects. The speciality of these museums are integral to the collection of things that are very much close to the cultures of North America, Europe, North Africa and Asia. The best parts of these valuable sites are that they are all free of cost and visitors can make an entry very obviously. This is definitely is a very right kind of approach and as such more and more people are attracted towards it. Keeping the options free to tourists for these cultural and historical assets is a very strong approach and as such can be declared as a strong strategic plan in attaining worldwide popularity. However, minimal charges for these areas can be considered and that should be so minimal that people from any country can afford it. This is a plan that will keep a track of the number of visitor ¿Ã‚ ½s to these places added by some chance to earn a minimal amount for the maintenance of these places. The historical and cultural part of Central London is also comprised of places like Buckingham Palace. It has been estimated that an average of 15 million tourists come to Central London to see this Royal palace every year. In summer season, th e visitors are even allowed to see some rooms of this palace and that is a real treat to them. Visits to Tower of London holding Crown Jewels of England is also very popular and visitors throng here to have the eternal glance of it. Tower Bridge, Trafalgar Square, London Eye, Covent Garden, Natural History Museum, London Zoo, Globe Theatre, Madame Tussauds and Charles Dickens Museum are some additional must visits for the tourists to Central London. Apart from all these locations, most of the people prefer to visit Central London for its wonderful parks and to wander along. Most of these parks are counted with Regents Park, Holland Park and Corams Fields. The preferences are all about having grass for walk, ball games and picnicking. Though some of the Royal parks are closed at nights and are very much guided by the police, yet the preferences for these places are very obvious and incredible among the tourists. Provisions for skating are made possible in Kensington Gardens along wit h Serpentine Road in Hyde Park. This is a very important provisions that have attracted many tourists and the same applications should be made possible in most of the other parks too. It is necessary to consider that people definitely come to Central London for relaxation, fun and to enjoy their holidays, and thus it s becomes the responsibility of the tourism industry in London to offer people with adequate amount of almost everything. Visitors ¿Ã‚ ½ Bases and Statistics According to Hard, R. (2010) there is a clear declaration about the visitor ¿Ã‚ ½s bases and the statistics to Central London. As per this declaration the total Central London visitors in the year 2007 has been estimated as 25.2 million added by 6.2 million of business visitors. The total leisure and other visitors to Central London has been declared as 11.55 million and 1,353 Central London Hotels were been occupied. The average room occupancy has been calculated as 82.2%. as for the declarations made by the Press Association (2007) over the developmental structure of tourism in Central London, they are pretty sure of its expansion by the year 2012. The most visited places as of now are the museums, theatres and the parks. Yet the expansion as declared by Press association will be inclusive of the Olympic game propaganda that will overcrowd the place for all possible reasons. The following diagram forwarded by Office of National Statistics (2010), will illustrate the occupancy of visitors to Central London more clearly- Figure SEQ Figure * ARABIC 1. Visits to and from UK Source: Office of National Statistics 2010 As shown in the figure from 2008 onwards there is an extremely rise in the amount of visitors to UK, specifically to Central London then people going out from UK or the Central London in particular. As per the three-month trends that have been seasonally adjusted, the assessments are very clear and practically strong in favour of tourism in UK and Central London in particular. In the month of August, 2010 to the month of October, 2010, the estimations led by Office of National Statistics (2010), the number of visitors who visited Central London from overseas was up to 7.5 million. This was an estimation that actually attained a fall of  ¿Ã‚ ½4.2 billion. The rise of people going out of UK has deteriorated from the total amount of people that are getting into the state as tourists. As this assessment gets wider perspective of 12 months during the total number of visits by overseas residents to various places of UK making Central London as the core place attained a rate of 29.6 milli on which is again considered as unsatisfactory. The estimation of visits to the UK by people from various countries has been declared as following- Residents from Europe covered a space of 22.0 million Residents from North America got reduced from 3.5 million to 3.3 million, and Residents from other parts of the world offered an increase of 2 per cent and that attained a rise of 4.3 million It can be well attached that visits to UK, especially Central London has definitely got enormous increase, yet this is an increase that is exclusive of European and North Americans. The rise has been much supported by other countries of the world. Stakeholder Analysis The basic stakeholders who are very important in the process of developing the tourism sector in Central London are identified as National Governing Bodies, Coaching Development and Newham Water Sports Group. These are the associations that are concentrating in adding activities and thematic persuasion to the tourism sector of Central London. The core concerns are predominated by adding entertainment and adequate amount of sports and adventures to all those tourists who wants to be a part of it. The persuasions are also handled to organise diversified tourists ¿Ã‚ ½ interests in different ways. The activities and the sight seeing activities are made better and very much supported by technological and other electronic modes, so that visitors get al kinds of conform and luxury during their travel. As declared by Mayor of Central London in London Gov. UK. (2005), there is the need to improve the IT and the sectors of sophistications in Central London so that it can offer the tourists with all the information that hey want and that too within no time. The demands were led over the application of Sub Regional Development Framework (SRDF) for Central London. The chief objective of this framework has been declared by the Mayor of Central London as- Central London is one of the worlds great places. Londoners and visitors identify with the unique mix of business, culture, entertainment and heritage found at the heart of London. It is a place that contains areas of considerable wealth alongside concentrations of deprivation. This SRDF strikes a balance between the needs of central London ¿Ã‚ ½s residents, workers and visitors as well as reflecting its status as a centre of global business and culture. The approaches are very practical and it is noteworthy that the contributions of the stakeholders, especially that of National Governing Bodies, Coaching Development and Newham Water Sports Group are very predominating. The concentrations are led over the persuasion of regulatory functions. Various examples in this context can be identified in terms of disciplinary action for rule infractions and over the matters of deciding rule changes in various sports that they govern. Governing bodies are structured and restructured in different scopes. The coverage is inclusive of international level, as for instance International Olympic Committee or the national level sports like Rugby Football League. The entire formulations are to promote various sports activities so that the area of Central London can acquire more attentions from the tourists. As these sports get conducted they turn up to be the sources for generating and encouraging more and more tourists to Central London. Pestle and SWO T Application of Pestle and SWOT analysis in this aspect clarifies all those domains that need special attention and cooperation for the overall development of Central London Tourism in the upcoming years. As the concept of tourism in Central London gets analysed under PESTLE, the basic field of analysis are Political, Economic, Social, Technological, Legal and Environmental factors. From political point of view, there is much support led by the governance in developing Central London tourism. The support from local and central governments are very strong in this matter. Economic growth of Central London can be well marked by the increase in the hotel tariffs in last few years. Radical growth in the eurozone economy has been marked. An estimation of  ¿Ã‚ ½15billion each year is definitely is a great hype and this has been much supported by the tourism sector (Rodr ¿Ã‚ ½guez-Pose and Kr ¿Ã‚ ½ijer, 2009). The social dominance too has been much affected by the increase of tourists in Central London. The aspects are very much related to mixing of diversified cultures on the same trend and the sellers too get involved in offering customer-oriented products. As a result there is a kind of intermingleness among various social set ups of Central London that are getting different from the original trends, yet are much acclaimed internationally. Additions of upgrade technological supports in promoting in getting visitors from all over the world are very well generated through Online marketing provisions. It is through online deals that most of the tourists are welcomed and are offered best of the services. The support led by customer care and other scopes are all dominated by upgrade communicative support led by technologies. Against all these facilities the legal peripheries in the activities of Central London are getting stricter. Administration and legislatures are all involved in offering the state with more safe and peaceful legal support. The purpose is to pre vent Central London getting affected by risky outsiders and offering the tourists with the sense of security and safeguards n enjoying their holidays. However, when it comes to the issue of Environment, there is of course a tassel regarding the understanding of pollution and concerns related to the maintenance of good environmental condition n Central London. As declared in the News of European Space Agency (2010) YourAir service has made a prediction about the levels of pollutants that are actually increasing due to the excessive exposure of nitrogen dioxide, added by ozone and airborne particles. It has been further declared that necessary control to this is important as it might lead to diseases like, asthma, heart and lung problems. The role of tourism in creating these pollutants is definitely considered as a major factor. As there is an increase in the tourism sector more and more people gets into the town and as such the environmental balance gets distracted. As per the SWOT that is Strengths, Weaknesses, Opportunities and Threats analysis Strengths Weaknesses The most predominated strength of the Central London tourism is its systematic and strategic persuasion of tourism structure. It is a very experience market in tourism and thus has attained enough success internationally on obvious terms The weakness of Central London tourism lies in the massive expansion of all kinds of business in a small demographical area. There is a huge demand for resources and manpower that is yet to meet by Central London tourism sector Opportunities Threats When it comes to opportunities, the tourism sector of Central London attains enough support from almost all kinds of segments. As it is a highly sophisticated region, it can afford all kinds of developmental and the best of the provisions for the tourist on worldwide basis. As the entire tourism sector of UK is evolving from Central London its responsibility increases and there is a regular demand of competitiveness and excellence led on it. The other areas too are creating enough competition to the Central London tourism and the threats of competitions are getting higher every year. Development of Objectives The developmental objectives of Central London tourism needs to be focussed on short, medium and longer term basis. It is important to note that the functionalities of Central London tourism must follow enough scope of development and economic growth for the country and needs to generate equal emphasis over the resources and the concerns of dealing with natural and human resources. The entire Central London tourism sector need more appropriate synchronisation to make its string enough against the increasing levels of competitions. Every promotional programme can be introduced as per the interests of the tourists and the same can be extended from a smaller zone to larger perspectives. To meet short, medium and longer terms of development, it is necessary for Central London tourism needs to get focus on higher density of building environment added by higher land values, excessive elevation in the daytime population and above all severe concentration over issues like regional and religi ous sentiments. Increasing levels of competitions authorised nationally and internationally should be well handled with a perception to meet the competitive gap with appropriate dominance. The specific developmental objectives can be noted as- Increasing scopes for employment Maintenance of environmental insecurities Implementing situation oriented strategies to the tourism sector Meeting demands of the upcoming markets Offering support to the preservation of resources Dealing with issues that can create political, social or legal chaos Financial planning against the increased value in every aspect Apart from all these, Central London tourism must have right kinds of audit and inspections for offering the entire region with adequate amount of security and systematic developmental proceedings for the maintenance of a good tourism oriented business. Financial support from the stakeholders and the support for exclusive management planning are very important to offer small, medium and longer sustainability to the Central London tourism industry. The demand for apt plan to meet international competition is the core demand in the current hors. Detailed Strategies and Tactics The strategic planning for offering Central London tourism industry with long terms sustainability and short and medium term profitability, there is the need for dealing with the current market trends and demands of the customers. There are some rigid categories that need to be well planned in order to attain proficiency levels in the Central London tourism sector. Application of 4Ps It is through the adoption of marketing mix that the Central London tourism can attain adequate amount of international tourism structure. This is a kind of structure that has been designed with an amalgamated formulation of 4Ps and 4Cs in the process of managing international tourism and the levels of competitiveness created by it. To attain effective results under 4Ps it is necessary for Central London tourism to use all the products and resources as per the detected demands of the market and the related cultural and social backgrounds. By means of 4Ps emphasis need to be led over the determination of Product, Price, Place and Promotion of the tourism perspectives in Central London (Banting and Ross, 1973). In a way everything that is considered as product for the tourist must be customised as per the specific customer. This also needs to be evaluated as per the affordability and the cost of preparation of the product. The design is very strict in terms of the specific places where it will be made available followed by right kind of promotional tools. In terms of promotions the instruments like banners, media to internet needs to be used exclusively so that every individual attains its brand and create the trust to try it. The formulation of 4Ps under marketing mix further needs to get extended by specific importance over People and Process. In this respect the Central London tourism need to laid emphasis over the tourists who are coming from developing countries (McCarthy, 1975). As declared above there is a radical rise in the tourists from developing countries, thus the extended implication of strategic planning must consider the extended People and Process concerns. In most cases it has been found that the tourism sector of Central London hardly offers importance to people from third world. There is a kind of block that sustain in them and that needs to get overcome. Giving importance to the tourists, irrespective of their origin needs to be inclusive in the developmental structure of Central London tourism. Application of 4Cs Implication of Commodity, Cost, Channel and Communication is considered as the root for sustainable success, especially for tourism these tools become mandatory (Koichi 2003 and 2009). Commodity in this case is all about the entire tourism industry of Central London that needs to specify its places like museums and parks as per the preferences or conveniences of the market, here tourists. According to Schullz, Tannenbaum and Lauterborn, (1993) the expenditure and the tour packages are what the Central London tourism sector need to consider as per the rate of currencies of all those countries that are joining in its tourism market. In this case special emphasis needs to be offered over the determination and the specification of monetary standards that prevails in the developing countries. Specialised and customised packages should be made to suit the customers from Asian and the African countries. As these people are participating more in visiting Central London, their conveniences sh ould be considered as per their budget and currency values. The channels that need to be considered are the media that will expose the Central London tourism to the world. In many first world countries internet definitely is the strongest media. However, in the developing countries the demands of the traditional modes of publicity; like television, radio and print media are still very effective. Keeping these conditions under considerations, the Central London tourism needs to explore these domains to reach to the people in the most positive manner. The discriminatory attitudes or the laid back considerations are actually never suggested for a sustainable growth. Restricting the publication and scopes of media by Central London tourism can limit its expansion and thus is very much suggested to consider all kinds of channels to reach the target customers. The ways of communication in the developing and the developed countries are very common. This is the most convenient mode of commu nication and has been established by the social networking sites like Facebook and MySpace. As against the traditional modes of communication the international communicative exchanges are more comfortably adopted through internet and Central London tourism need to apply the same for the tourists from both developed and developing countries. Determination of content will differ though; the basic approach needs to remain the same. Promotions through social networking sites and emails will also gain adequate response in the developing countries, built at the same time for wider publicity; it is important and necessary to add the traditional media too. Recruitment and Professional Training The entire Central London tourism needs to get reformed and restructured as per the demands of the customers. There is the need for applying absolute customer-oriented business modules so that the business of tourism can grow in all directions. Central London tourism need to employ more and more professional people and added to these recruitment proceedings there is the need for appropriate kind of marketing training to them so that they can deal with different demographical populations and cultures. The process of recruitment should be very strong and apt training in accordance to the target customer should be arranged. As for instance, communications with the customer for taking visits to Central London tourism can either be outsourced or can be initiated by local marketing agents to get right kinds of responses and persuasions. As more and more people will be approached in their language and as per their communication cultures, the response too will get positive and Central London tourism will expand in its marketing venture in getting more and more tourists. Conclusions Eventually, it can be considered that the tourism sector of London is definitely in good shape, yet is equally much threatened by the lack of resources and the increasing competitions on international front. As this plan gets approach there are many things that needs same specialised attentions and these need to get generated to offer support for long term sustainability of the entire sector. Hopes are very much positive with the persuasion of London 2012 Olympic and Paralympic Games. Yet the systematic planning and making space for all kinds of visitors is a great challenge to Central London tourism. There is no denial to the fact that the Central London tourism has been recognised as the best tourism sector that is traditionally, socially and economically has been much acclaimed. From financial point of view, there is definitely no chance of running out of budget, yet possibilities of getting overspent with extreme misuse of financial assts can definitely take place. The entire Cen tral London tourism is in severe need of expert financial consultants and people who can really mange Central London tourism n reference to diversified kinds of people who are getting into the market. The limitations that can be noted in the implication of the advised plan can be pointed out as following- Lack of adequate manpower Increasing risks of environmental pollution Deficiency in making arrangements for huge mass of people Need to compromise demographical expansion Unable to offer adequate international exposure in the developing countries. Against all these limitations, it becomes very mandatory for the Central London tourism to offer specialists in the financial and the management sectors so that regulations and related implications get enough support for each other. There is the severe demand to balance between the amounts earned and to regenerate in long term basis. Negligence in this aspect can result in successive failures and the entire Central London tourism can get trapped by the pressure of international competitiveness.